Saturday, December 18, 2010

When You're Here, You're Family

Argh.  It ate it a second time.  Ok, third time is extremely brief.  I wonder if it's the photo that's the problem.

Ok, super-quick summary.

Power was out at Home Depot.  Instead of sending all their employees home and closing the store (and possibly not paying the employees) and frustrating the customers, they opened the store anyhow.  They could only take credit and debit (do people still use checks and cash?  Stop it!) and for what I assume were liability and loss-prevention reasons, they provided each customer with an escort.   I liked that - it was like having a personal shopping assistant.  They helped me find things quicker, and even engaged area specialists on my behalf, preventing me from buying the wrong product (they gave me what I asked for, but then gave me enough instruction on how to use it that I realized I was asking for the wrong thing).

Checkout was dreadfully slow (the same thing written down on three different pieces of paper) and no doubt someone else will have to key it all back in later, but the other customers were all cool, so I was able to get what I needed, despite the power outage.  Yay, @HomeDepot.
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