Thursday, September 21, 2017

Outlook 2016 Mac - Gmail Calendar Notification Keeps Coming Back

Outlook recently added support for Gmail in its Mac desktop client.  I added it and was immediately hit with a calendar notification that would not leave me alone.  I would dismiss it and it would come back 5 seconds later.  I would snooze it and it would come back 5 seconds later.  It was really frustrating.  All of the information online that I could find dealt with resetting profiles, repairing calendars, clearing caches.  None of this worked.

Since the item was on my calendar and I owned the item (a yearly reminder that Sept. 19 is "Talk Like a Pirate Day"), I simply deleted the entry from the calendar (inside Outlook) and the reminder immediately vanished.

Hopefully this helps because you've tried everything else or the other options seem way too drastic (yeah, I'm not telling my IT department that I nuked my Exchange profile) and you were tearing your hair out trying to find a solve.

Tuesday, September 12, 2017

Penalize the Purchaser @1800flowers

Recently, I bought a gift online.  I knew there'd be a delivery/service charge and they were wise to hide it until the very end because it was a bit outrageous.

To add insult to injury, the more you spent, the bigger the service charge was.

To add insult to injury, the more you spent, the bigger the service charge was.  It wasn't based on weight or items, but on the price you paid.  Spend more, pay more.

This is a penalty when it should have been a reward.  The service charge should have stayed the same, or gone down as I spent more.  Considering the price of the items/upgrades, they could easily absorb a few dollars into the cost to offset the declining service charge.  You can make the same money while simultaneously making the customer feel like they scored.  

Perhaps it's a moot point... they knew I was already invested and didn't want to appear cheap and didn't want to give up the time I'd already put into choosing my gift and building my order, so why should they bother? They got the sale.

But... they lost the next sale.  No matter how much the recipient loves the gift, I'm going to feel like I got a raw deal.

Memo to self: Use Amazon next time. I can't control the delivery as precisely but I can avoid the service charge altogether and it looks like I can get quite a bit more for my money.