Monday, January 28, 2008

Work for Ceridian?

If you work for Ceridian, you should be ashamed of yourself for forcing a half-baked product out on people. There's absolutely no reason your program should fail to work on Firefox. It's not like you do anything fancy at all. Or, at worst, how about an accurate, readable and relevant error message? While you're at it, you could use a designer as well. Much as there's no reason for the poor usability, there's no reason that it should be an affront to people who are visually unimpaired. I mean, even your corporate website is at least passable and appears to work on all browsers.

4 comments:

GWG said...

What product do you use? I work for Ceridian and I use firefox both personally and professionally without a problem.

James Lamb / tvjames said...

It's an HR web service with our logo slapped on it. When you try to sign in with Firefox, it displays a dark blue background with black lettering that says

"You may not switch companies within the same browser session. If you wish to switch companies, please close all browser windows and log back in."

You have to click and select/highlight the text just to read it.

GWG said...

Hello James,

Do you have the link (URL)you use to login with? Please post it here (without your user ID or password for sure) and I will see what I can do from this end to solve the issue you are experiencing.

If you don't have the URL, then a specific product name would be helpful.

Cheers

James Lamb / tvjames said...

I'm a little hesitant to post the address here, but if you'll email me (address at the top of this blog), I'll respond. Thanks.