Wednesday, May 17, 2006

Brain Trust

An article I read this morning said that "Estimates are that anywhere from
50 percent to 80 percent of a company's institutional knowledge is inside
of its employees' heads." That's pretty amazing to me. Even as people and
companies strive to work smarter and with more efficiency, that time isn't
being taken to properly document everything. I mean, I know that was the
trend at my last job, to their serious detriment. Every new person had to
reinvent the wheel. And I've seen some of that here, but myself and the
next newest guy have had enough and we're creating documentation for
everything, if for no other reason than that from now on we'll be able to
work faster with our handy dandy checklists.

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