Thursday, October 28, 2004

Run, don't sprint

Your Get Out of Jail Card Has Arrived

Yes, you too, can get out of your Sprint PCS contract without paying early termination fees. I read of a man who filed a new complaint with the Better Business Bureau each time he dealt with Sprint PCS and was unhappy with the results. The complaints were legitimate, he wasn't trying to get free stuff, just trying to get problems resolved.

After three complaints, Sprint PCS finally told him he could cancel without paying the ETF. But, he took them at their word, failed to get it in writing, and then got charged it. When he threatened legal action, then they waived it.

So, get it in writing. But using the BBB to help you document your problem will result in your being able to get out of your contract, until Sprint PCS figures it out and finally refuses to even deal with the BBB at all.

...you must have suffering friends...pass this on to them...


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