Thursday, December 02, 2004

A Flaw In Their Plan

So, their entire system is based on putting their addresses up as a graphic? That's a silly plan, epsecially if I were to, oh, say, type the following: send-us-news-tips@cnet.com ...oops... or maybe send-letters-to-news@cnet.com ...er, dang it... send-news-suggestions@cnet.com ...did I do that?... report-news-bugs@cnet.com ... my bad.

2 comments:

Anonymous said...

Lori says it wasn't clear why I did that. I guess I was being a jerk because they were kind of rude. They now cause their stories to expire after a certain amount of time -- which is dumb since I (and I assume many others) link to their stories in blogs.

Anyhow, when a story is expired and you click to it, it actually shows you the story for about two seconds before refreshing to a new page that tells you the story has expired and gives you an internal search of similar items.

The only way to read the article is to take the original URL and put "view-source:" in front of it, but it's still hard to read because they have a lot of cruddy coding on their site.

Well, anyhow, the other day I was on their site and I clicked on a link in their "Top Links" and it was an expired article. In their "Top Links." I decided to write to them and point out how frustrating that was. They wrote back rather quickly and agreed with me and said they'd put it on their list of things to change, but that for reasons far too complicated for me to understand, it wasn't an easy fix.

Which ticked me off.
(1) forget you, loser (to put it nicely)
(2) if that were happening on any of my sites, I could fix it in less than 5 minutes

Unknown said...

I guess I just don't think of CNET as a source for stories or news. I periodically use download.com for freeware and software updates, but CNET's main site has always seemed rather limp and lifeless to me. I suppose to web designers there may be material of interest there, but I'd assume it's more-or-less second hand. The internet being filled with comprehensive, substantive material elsewhere (if you look hard enough), CNET's inability to link to itself doesn't seem too big a deal.

It does, however, remind me of what happened to me at work today. I needed supplies so I called the person in New York responsible for ordering them. I got his voicemail which said, essentially, "This is Bob. I'm out of the office until December 13th. If you need supplies, please call Sue at 212-xxx-xxxx." I called Sue and got her voicemail, again essentially, "This is Sue. I'm out of the office until December 13th. If you need supplies, please call Bob at 212-xxx-xxxx."