Tuesday, June 24, 2003

Verizon Wireless rules
Originally, Verizon Wireless led the other wireless carriers in a lawsuit claiming that allowing "local number portability" would cost the carriers a combined $1 billion to implement. However, they lost the lawsuit. Now, as their rivals are tacking on LNP's, Verizon Wireless is not charging its customers for the service. It's also challenging its competitors to follow suit, though Sprint PCS, Nextel and AT&T Wireless have already come out saying they won't stop charging. (Sprint PCS says only the government can make them do anything.) Why is Verizon Wireless doing this? First, they say the cost is about 15 cents a month per customer and that wireless companies should just eat the cost. (The others charge customers $1.50 or more per customer.) Secondly, Verizon Wireless has a really good product, good customer service and gives most customers very, very few reasons to actually leave. So they look good to their own customers (thanks for not charging us this bogus fee, Verizon Wireless!) and at the same time make the others look bad. (This costs you 15 cents and you charge me $15??!???). Third, they know all the other companies suck and won't follow suit. (Though I'd be happy to be proven wrong.)
http://cl.com.com/Click?q=0c-_YDDIc8oF7gN0VUJy2e37YA2inpn

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